Return & Refund Policy | StyleWeftX Customer Guarantee

At StyleWeftX, client satisfaction is at the core of everything we do. We are dedicated to providing a seamless, dependable, and transparent shopping experience for our global clientele. Leveraging our robust cross-border distribution network, we reliably dispatch orders to customers across North America, Europe, Australia, and regions worldwide.

1. Criteria for Returns

To uphold our product standards and maintain an equitable process for all shoppers, items may be approved for return provided they fulfill the criteria below:

• The package or item was delivered in a flawed, defective, or incorrect state due to a packing/shipping mistake.
• The apparel remains completely unused, unlaundered, unmodified, and free from any perfumes, makeup, or external markings.
• A return inquiry is officially filed with our support department within 14 calendar days of confirmed carrier delivery.
• Merchandise is sent back in its original manufacturer packaging with all barcode stickers and labels securely attached.

2. Non-Refundable & Final Sale Items

In accordance with health, hygiene, and clearance regulations, certain products are exempt from being returned:

• Goods designated as final sale, discounted inventory sets, or clearance specials.
• Apparel exhibiting damage, fraying, shrinkage, or signs of wear brought about by handling negligence or improper washing methods.
• Return submissions or correspondence received after the initial 14-day post-delivery timeframe has lapsed.

3. How to Submit a Return Claim

To start your return or exchange request, please email our support staff directly at: service@apeasybuy.com

To help us expedite the review and resolution of your case, kindly include:

1. Your registered full name and the order reference number.
2. The SKU code, model number, or exact title of the item(s) you wish to return.
3. Clear, sharp photos illustrating the claimed defect, transit damage, or incorrect size tag.

4. Inspection & Reimbursement Timeline

Following the arrival and inspection of your package at our processing warehouse, our team will notify you regarding the eligibility and approval status of your refund.

Once authorized, refunds are issued directly to your initial method of payment (Visa, Mastercard, AMEX, JCB, or relevant electronic gateway). It typically takes 5–10 business days for the funds to reflect on your account, depending on your financial institution's processing cycles.

5. Return Shipping & Postage Responsibility

• Fulfillment & Quality Issues: If you need to return an order due to a damaged parcel, factory defect, or a mismatched product sent by mistake, StyleWeftX will assume responsibility for all return shipping costs.
• Voluntary Returns: Outward delivery fees are non-refundable. For discretionary or standard returns, return freight charges and shipping postage are the sole responsibility of the customer.

Company Information

• Brand Name: StyleWeftX
• Website: https://www.styleweftx.com
• Company Name: Asia Pacific Easybuy Limited
• Registered Address: FLAT 08A, 19/F, CHINA SHIPBUILDING TOWER, 650 CHEUNG SHA WAN ROAD, LAI CHI KOK, HONG KONG
• Customer Service Email: service@apeasybuy.com