Refund Policy | Returns & Money Back Guarantee

At StyleWeftX, we prioritize customer satisfaction and strive to ensure a smooth, secure, and reliable shopping experience for all our international customers. We serve fashion shoppers across the United States, Europe, Canada, Australia, and other global regions through our optimized cross-border ecommerce shipping network.

1. Return Eligibility

To maintain rigorous quality control and ensure fairness, product returns are accepted strictly under the following conditions:

• The item arrives damaged, defective, or incorrect due to a fulfillment error.

• The clothing product remains completely unworn, unwashed, unaltered, and free of any personal scents or cosmetic stains.

• The formal return request is submitted to our support team within 14 days of the carrier delivery date.

• The apparel item is returned in its original product packaging with all tags intact.

2. Non-Returnable Items

Certain products and situations are excluded from our return policy to maintain strict hygiene and clearance standards:

• Items explicitly marked as final sale, promotional bundles, or clearance products.

• Garments that exhibit tears, damage, shrinkage, or signs of wear resulting from customer misuse or incorrect laundering.

• Any return claims or requests initiated after the standard 14-day delivery window has expired.

3. How to Initiate a Return & Refund

To submit a request, please contact our dedicated customer support team directly at our business mailbox:

service@jcplimited.com

To accelerate the verification and processing timeline, please ensure your email contains:

1. Your full name and order number.

2. The specific product name or SKU you wish to return.

3. Clear, well-lit photos showing any product defects, damage, or incorrect sizing labels.

4. Refund Processing Timeframe

Once your return package is received and thoroughly inspected by our quality assurance facility, we will notify you of the approval or rejection of your refund.

Approved refunds are processed immediately back to your original payment method (Visa, Mastercard, American Express, JCB, or other secure gateways). Please allow 5–10 business days for the credit to appear on your financial statement, depending entirely on your banking institution's processing procedures.

5. Return Shipping Fees

• Fulfillment Errors: If you are returning an item because it arrived damaged, defective, or was the wrong item entirely, StyleWeftX will cover all associated return logistics costs.

• Standard Returns: Original shipping fees are non-refundable, and return shipping labels or logistics fees remain the responsibility of the customer for standard return scenarios.

Company Information

• Brand Name: StyleWeftX

• Website: https://www.styleweftx.com

• Company: Jincheng Premium Limited

• Address: FLAT 08A, 19/F, CHINA SHIPBUILDING TOWER, 650 CHEUNG SHA WAN ROAD, LAI CHI KOK, HONG KONG

• Email: service@jcplimited.com